Get Compliant with the Digital Services Act

We provide a complete compliance solution to the Digital Services Act. Our DSA compliance platform integrates with your existing systems to help you meet the most difficult DSA obligations.

The DSA can be a daunting piece of legislation, and we can help you figure out how it impacts you and how to get compliant.

Schedule a demo to see our DSA compliance platform and to learn more about how the law impacts your company.

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Our DSA Compliance Platform

Our platform seamlessly integrates with your existing content moderation and reporting systems to deliver compliance with the DSA's thorniest requirements.

Transparency Reporting

Set and forget your transparency reporting. Automatically generate and send compliant transparency reports to the Digital Services Coordinator every year.

DSA-Compliant Flagging Service

Integrate with your existing reporting systems to easily meet DSA notice and action obligations. Track flagged request data, meet user notification requirements, and appropriately handle trusted flagger submissions, all without disrupting your existing reporting systems and UX.

Integrated Complaint-Handling

Easily track and handle complaints and disputes. Our integrated system ensures you're meeting DSA obligations laid out in Article 20 and 21.

What is the Digital Services Act?

The Digital Services Act is a wide-reaching EU law designed to protect consumer rights, cut down on illegal content and disinformation on the internet, encourage fair competition amongst service providers of all sizes, and increase transparency and accountability of online services.

The DSA applies to many different types of companies who do business in the EU. There are four classifications of services in the DSA:

1. Intermediary services - Services offering network infrastructure (e.g. ISPs, domain registrars)
2. Hosting services - Cloud and web hosting services
3. Online platforms - Services that store and display information to its users (e.g. social networks, marketplaces, travel sites, collaborative platforms, etc.)
4. Very large online platforms - Online platforms with more than 45 million active users (here is the published list)

Each subsequent category is considered a subset of the previous category and is subject to additional obligations under the DSA. There are 19 total obligations that dictate required behavior regarding things like content moderation and reporting, transparency in advertising and recommendation algorithms, complaint handling, and risk management.
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An example AEDT screenshot

The hierarchy of services impacted by the DSA

Digital Services Act FAQs

When does enforcement of the law start?

For most companies, enforcement is slated to start on February 17, 2024. For the 19 very large online platforms and search engines, there are earlier compliance deadlines to meet.

How much are the fines for non-compliance?

Fines are set at up to 6% of annual worldwide turnover.

Is this only for EU companies?

The DSA applies to any companies offering their services in any EU member state, regardless of where they are established. 

What are the transparency reporting requirements?

The DSA requires that all affected companies publish annual reports detailing their content moderation activities, including all instances of content being flagged, how this flagged content was handled, descriptions of automated tools used for moderation, and more. These detailed reports must be made machine-readable and easily comprehensible, as per the DSA.

How do I know if the DSA applies to my company?

The DSA is a wide-reaching law, impacting cloud providers, ISPs, search engines, online marketplaces, social platforms, travel sites, app stores, and many other types of sites and services.
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If you are unsure how the DSA might impact your company, please reach out via email or schedule a meeting using the buttons above, and we can help you figure out how the DSA applies to you.

Does this apply to startups? I thought this was just for huge platforms like Google and Facebook?

Although the most stringent requirements are on the 19 very large online platforms/search engines, the DSA directly impacts many other companies.
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Numerous obligations do have exemptions for ‘micro’ and ‘small’ enterprises, as the DSA attempts to ease some compliance burdens for smaller companies. 

What are ‘trusted flaggers’?

Entities who have expertise in identifying illegal content will be awarded as ‘trusted flaggers’ by the Digital Services Coordinator. Companies are meant to treat content flagged by trusted flaggers as higher priority, meaning they should review it more promptly. There are also additional reporting requirements around content flagged by trusted flaggers.

What are the obligations for marketplaces?

Beyond the normal obligations for online platforms, online marketplaces have additional obligations under the DSA. Online marketplaces are required to vet the credentials of third party vendors selling on their platform and perform random checks of these vendors and the products or services they provide.

Digital Services Act

Our Compliance Process

Our multi-step compliance process is designed to get you compliant with the Digital Services Act and to keep it that way.

1

Initial Briefing

We work with you to understand your business, figure out what services you provide that are impacted, and provide high-level guidance on how to navigate the DSA.

2

Identification of Obligations

We identify the specific obligations your company has under the DSA. We figure out how your existing systems and procedures may can be extended to meet your obligations, and what other obligations may require entirely new solutions.

3

Completion of Obligations

We work with you to execute on the strategy resulting from the previous step. We help you deploy and configure our DSA compliance platform. After completion of this step, your company will have achieved DSA compliance!

4

Ongoing Counsel and Support

As reporting deadlines come and go and your business offerings evolve overtime, we provide guidance and support to help ensure continued DSA compliance for you company.

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